Win Any Exchange: How Master Negotiators Tap Into Flow

In this episode:

Intro (0:00)
Regulating Your Own State (2:42)
Flow And Negotiation (7:55)
Mastering Negotiation (17:03)
Mastering Empathy (19:50)
Labeling Properly (24:25)
Mastering Listening (27:46)
Cognitive Biases (29:56)
How To Avoid Compromise (34:31)
Group Flow Triggers in Negotiations (37:54)
Vulnerability (40:03)
Dealing With Conflict (42:37)
Foundation of Peak Performance (47:29)
Negotiation Prepping (50:51)
Creating Your Own Reality (53:32)
Loss Aversion (55:09)

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TODAY´S EPISODE IS BROUGHT TO YOU BY THE FLOW RESEARCH COLLECTIVE

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ABOUT THE GUEST:

Chris Voss is the CEO & Founder of the Black Swan Group and the Author of Never Split The Difference: Negotiating As If Your Life Depended On It. Chris was the lead international kidnapping negotiator for the Federal Bureau of Investigation, as well as the FBI’s hostage negotiation representative for the National Security Council’s Hostage Working Group.

Chris has taught business negotiation in the MBA program as an adjunct professor at University of Southern California’s Marshall School of Business and at Georgetown University’s McDonough School of Business. He has taught business negotiation at Harvard University, guest lectured at The Kellogg School of Management at Northwestern University, The IMD Business School in Lausanne, Switzerland and The Goethe School of Business in Frankfurt, Germany.

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